Frequently Asked Questions
What services does Prolific Heart & Hands NEMT provide?
We currently only provide Wheelchair/ambulatory rides at the moment.
we will soon announce when we will start taking on patients for Stretcher based services.
we will soon announce when we will start taking on patients for Stretcher based services.
How can I schedule a ride with Prolific Heart & Hands NEMT?
You can schedule a ride on our phone line via call/text at 416-559-1543
What are your customer service hours?
Our support team is available Monday to sunday, 7AM to 11 PM. 24/7 transportation service. Feel free to reach out during these hours for assistance.
What payment methods do you accept?
We accept all major credit cards over the phone before the day of booking.
What areas do you serve?
We are primarily based in the North York region, However we cover regions within and outside of the GTA, and specialize in Long distance transportation.
Is my payment information secure?
Absolutely. We use advanced encryption technology to ensure your payment details are safe and protected at all times.